I have enabled App Personalisation in my code. I am able to access the profile fields for a user through the getAttribute() function that have been set through UI code. However, I am unable to access the profile fields that have been set through the back-end for that user at a latter point of time, even though I can see these fields being set in the user’s profile on clevertap dashboard. Please help.
As you correctly mentioned, App personalisation only allows you to access user properties set from the client side SDK.
It’s a local storage in the SDK and a sync between the server and client side is not performed to allow access to the latest user properties set from the server.