[App Personalization] Unable to access user profile properties set through back-end


#1

I have enabled App Personalisation in my code. I am able to access the profile fields for a user through the getAttribute() function that have been set through UI code. However, I am unable to access the profile fields that have been set through the back-end for that user at a latter point of time, even though I can see these fields being set in the user’s profile on clevertap dashboard. Please help.


#2

Hey @Harsh123,

As you correctly mentioned, App personalisation only allows you to access user properties set from the client side SDK.

It’s a local storage in the SDK and a sync between the server and client side is not performed to allow access to the latest user properties set from the server.