Email Campaigns: Technical Errors (SMTP Dispatch Error)


#1

Hi, I’m having some problems with Email campaigns. I have a lot of SMTP Dispatch Errors and I don’t know why. I’m currently sending emails with Amazon SES but it’s not clear to me what kind of error it is.
It’s due to Amazon SES or Clevertap?
Can anyone help me?


#2

Hey @Simone_Staffa,

You get SMTP dispatch error which your Email service provider is unable to deliver the emails to the users from their end, in this case it is Amazon SES.


#3

Ok thanks, so there’s no further information about that error? I mean on the AmazonSES Error Docs are specified a sets of known errors associated with a code, so I need to know which of those one are happening