I have implemented CleverTap SDK v.3.1.2 to our app. I am facing issue when trying to update user’s location manually.
As per doc I have used ‘setLocation’ api (https://support.clevertap.com/docs/working-with-user-profiles.html#user-location-handling). Below is the code snippet for the same
CleverTapAPI clevertap = CleverTapAPI.getInstance(mContext);
Location location = clevertap.getLocation();
On Manifest below permission granted
**uses-permission android:name=“android.permission.ACCESS_COARSE_LOCATION” **
I could see latitude and longitude values are passing to cleverTap via Charles when I launch app. but I couldn’t see the updated value on dashboard.
On Dashboard I could see as below.
Chennai, Tamil Nadu, India
Lat - Unknown
Long - Unknown
I would like to know why Lat/Long value is showing as UnKnown though its sending to CleverTap. Please help to identify if the issue is in implementation.