Multiple Profile merging when multiple users login on same device despite using onUserLogin API on iPhone


#1

Hi,

We are using the clevertap in our app and are facing the profile merge issue on iOS app when multiple users login/signUp on the same device.

As er the documentation, dec are using the onUserLoginAPI as well but we are still facing the same issue.
For reference we have used: https://docs.clevertap.com/docs/how-profiles-merge and https://developer.clevertap.com/docs/concepts-user-profiles#maintaining-multiple-user-profiles-on-the-same-device

Kindly guide us through this.


#2

Hey @Nexus_Five,

It would be great if you could share you queries to support@clevertap.com. So that we can look into this further.