Rich Media issue


#1

Notification is shown without image and large image.
we add urls from the panel and the preview in the panel is ok but on the device, notification is simple and has not any image or logo…
we are using “30400” version.


#2

Can you share more details about this issue or screenshots?
which version you uses now? below version is working fine.

implementation ‘com.clevertap.android:clevertap-android-sdk:3.4.0’


#3

Finally we’ve found out the problem. our website ssl crt file has an issue that causes this problem. the urls that we’ve put in the image url section have this issue…
thank you so much for following up.