Unable to disable Mobile Push Notifications


#1

Hi, I am unable to disable the Mobile Push Notifications for a user from android integration.
I am using the above code
profileUpdate.put(“MSG-email”, false);
profileUpdate.put(“MSG-push”, false);
profileUpdate.put(“MSG-sms”, false);

Disabling the email and SMS are working fine, but unable to disable the mobile push notifications.
Can someone help me, regarding this.


#2

No reply for this ticket from very long time


#3

Could i except a reply from this Community or not?


#4

Hey @Ram_Koti,

The code snippet you have shared seems correct. Kindly share the profile and account ID in a mail to support@clevertap.com, so that we can further look into this user’s profile.