Unable to disable Mobile Push Notifications


Hi, I am unable to disable the Mobile Push Notifications for a user from android integration.
I am using the above code
profileUpdate.put(“MSG-email”, false);
profileUpdate.put(“MSG-push”, false);
profileUpdate.put(“MSG-sms”, false);

Disabling the email and SMS are working fine, but unable to disable the mobile push notifications.
Can someone help me, regarding this.


No reply for this ticket from very long time


Could i except a reply from this Community or not?


Hey @Ram_Koti,

The code snippet you have shared seems correct. Kindly share the profile and account ID in a mail to support@clevertap.com, so that we can further look into this user’s profile.