Web pop up and Web Exit Intent is not working for months


#1

Hi Team,

We are using both Web pop up and Web Exit Intent via clevertap and they are not working as defined in the campaign.

Like we have planned to show the pop up to the users based on user property in web pop up and based on event in exit intent. Irrespective of the condition used in the campaign it is visible to all the users which is totally not acceptable.

Have raised a ticket and following up with support for the past 6 to 7 months and no use. would like to know which is happening only to our account or to all other who are using these channels.

Can you guys double check your web pop up and web exit intent and let me know if it is working as defined.

Thanks!